Cancellation & Refund Policy

This policy applies to every payment made for Emandi (emandi.work) plans through Razorpay on the Purchase page, and to related AptSoft billing for Emandi portals. Operator: APTSOFT (AptSoft), Plot No. 337, Industrial Area, Phase 2, Chandigarh 160002.

1. No refunds

Payments made to AptSoft for Emandi through Razorpay are not refundable. Pay only when you are sure of the plan, term, amount and firm details. Once Razorpay confirms the payment, AptSoft does not refund it.

This includes one-time term payments, auto-debit / subscription charges, upgrades, renewals, festival or discounted prices, and GST charged on the payment. A GST tax invoice, once issued, is not reversed for a change of mind.

2. How cancellation works

1. After a successful one-time checkout, the payment is complete — there is nothing to “cancel” for a refund.
2. For auto-debit (where offered), write to support@emandi.work from the email on your account. State your portal domain (e.g. yourfirm.emandi.work) and that you want renewal stopped.
3. We cancel future auto-debits. No further plan amount is taken for later terms.
4. The amount already paid for the current term is not refunded.
5. You keep portal access until the end date of the paid term. After that date, access may stop until a new plan is paid.

3. Portal activation

After Razorpay confirms payment for a new portal, AptSoft provisions your subdomain and admin login. Activation after a successful payment is final for that paid term. Changing firm name or subdomain later is not a ground for refund.

4. Failed or duplicate charges

If Razorpay shows a failed payment, nothing is due and no portal is activated for that attempt. If the same successful payment is charged twice in error, write to support@emandi.work with both Razorpay payment ids. That is a billing correction, not a refund of a used service term.

5. Contact

Questions: Contact us · support@emandi.work · +91-94160-95683.

Terms & Conditions · Privacy Policy · Purchase